PROTECTION OF PERSONAL DATA
We take the privacy of personal data very seriously and will not sell and / or provide your personal data to third parties. We only use your personal data for the purpose for which you provided it and in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act. Quinta das Piteiras is managed by Roberto and Martha Guerreiro da Silva, see contact information.
We collect the information we ask you to complete if you:
make an availability or reservation request
direct reservation through the website
sign up for the newsletter
if you download our free ebook
We only use the data that you provide us yourself. This can be the following information:
Amount of adults
number of children
We need this information to properly answer your request.
WHAT DO WE USE YOUR DATA FOR?
The data is collected and stored for the following purposes:
We need your name, email, phone number, number of children or adult to check the availability of a suitable room for you. If you have requested a free download, we only ask for your name and e-mail address. We store this data in MailChimp. You will then receive a one-time e-mail asking for permission to comply with the GDPR Act.
In the future, we want to use your name and email address to send commercial newsletters. This only happens with the data that we have received through downloading the free e-book on the website and / or requesting a room.
Have you signed up for our free download or made a request via the contact form, but do not want to receive e-mail from us in the future?
You can always unsubscribe with one click on a link. You can find the link at the bottom of each email. Or you can just contact us; Your email address will then be immediately removed from our database and will not be saved.
YOUR DETAILS AT QUINTA DAS PITEIRAS
In the future, we will use the email addresses collected through room requests or the free ebook on our website to create advertising audiences in Facebook.
DATA WE STORE
First and last name
Address, zip code and city
This is to be able to address the confirmation as quickly and easily as possible to the right person and to the right address.
This is to be able to inform you about your request or to provide you with changed information about your room at the last minute. Sometimes it is more convenient to do that by phone. You are never obliged to fill in.
Once we have received your request for a room, you will receive a confirmation and invoice by e-mail.
Your name, address details, passport details
- used for proper handling with the Portuguese authorities being the Finanças and the SEF, the tax authorities and the immigration authorities. The data will be kept for as long as required by Portuguese law.
Appropriate technical measures have been taken to protect personal data against loss or other forms of unlawful processing. These measures, including encryption using an SSL certificate and "two factor authentication", ensure a level of security that matches the data we process.
Adjust and / or delete data
If you want to have your data removed from our files, you can always contact us via our contact page.
Even if there are other complaints that cannot be resolved with Quinta das Piteiras, you can ask for the complaint book or livro de reclamaçoes
(ID number 1576099 | ASAE Lissabon
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